Telecom Analytics: The path to customer loyalty through analytics
Wireless carriers are concerned about increasing customer loyalty – and they should be – according to a new study released by WDS, a Xerox-owned company that provides customer experience management...
View ArticleLatAm Wrap-Up: Argentina to invest $1.4B in telco; Brazil’s Telefónica...
Brazilian telecom operator Vivo announced plans to expand its fiber optic network across state capitals of Recife, Rio de Janeiro, Curitiba, Brasília, Salvador and Porto Alegre. The carrier, which is...
View ArticleAnalyst Angle: Mobile payment services in Brazil and the path to financial...
Mobile payment is currently one of the hottest topics in the Brazilian ICT industry. Frost & Sullivan had the opportunity to discuss the trends of this market with telcos and value chain
View ArticleFuturecom 2013: Vivo launches first Firefox device in Brazil; BlackBerry...
RIO DE JANEIRO — Telefónica Vivo presented the first range of smartphones with the Firefox operating system in Brazil during the Futurecom event this week. Vivo is currently the only telecom operator...
View ArticleFuturecom 2013: Telefónica Vivo to expand LTE to 72 Brazilian cities by year...
RIO DE JANEIRO—Expanding LTE services is among Telefónica Vivo’s goals for the next year. During a lecture at the Futurecom event, Antonio Carlos Valente, president of Telefónica Vivo, said the carrier...
View ArticleLatAm Wrap-Up: Vivo targets postpaid and data, claims it follows antitrust...
Despite a recent negative antitrust ruling, Vivo, the Brazilian unit of Spanish Telefónica, views 2013 as a good year. The carrier focused on increasing its postpaid base and encouraging data usage...
View ArticleBrazilian carriers to build $12.3M DAS project for World Cup stadiums
Correction note: after this post was published it was noticed that the word billion was used inappropriate in lieu of the word million. Brazil’s largest carriers — Vivo, Claro, Oi, TIM and Nextel —...
View ArticleBrazil’s TIM and Vivo test NFC for mobile payment
Two major telecom operators in Brazil announced that they have started trials using near field communication (NFC) technologies for mobile payments. TIM has partnered with Itaú, MasterCard and Gemalto...
View ArticleBrazilian carriers announce LTE infrastructure sharing agreements
Four Brazilian carriers announced infrastructure sharing agreements for the deployment of LTE networks. Following an announcement by TIM and Oi that they had made a deal to share telecom...
View ArticleLatAm Wrap-Up: Mexican telecom sector grows 12.5%; LTE expansion; Oi investment
Mexico’s telecommunications sector grew 12.5% during the first quarter of 2013 compared to the same period of 2012, according to Telecommunications Sector Production Index data. The telecom sector grew...
View Article
